Unified Recording for customer service, sales and marketing agents
All UR™ products are fully-featured. Each version is tuned for increasing call volumes, archive capacity and levels of fault-tolerance.
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UR™ SMB - for small business
UR™ SMB is a silent appliance that can record up to 5 simultaneous phone calls. Includes 500GB of storage.- Download Brochure
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UR™ 15 - for branch offices
UR™ 15 can record up to 15 VoIP and analogue PABX calls simultaneously. Includes 500GB of fault-tolerant storage.- Download Brochure
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UR™ 30 - for busy phone teams
UR™ 30 can record up to 30 VoIP and analogue PABX calls simultaneously. Includes 1TB of fault-tolerant storage.- Download Brochure
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UR™ 60 - for call centres
- UR™ 60 can record up to 60 simultaneous VoIP and PABX calls. Includes 2TB of fault-tolerant storage.
- Download Brochure
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UR™ 120 - for large call centres
UR™ 120 can record up to 120 simultaneous VoIP and PABX calls. Includes 2TB of fault-tolerant storage.- Download Brochure
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UR™ 240 - for high-availability compliance (dual)
- UR™ 240 are dual-appliances that can record up to 240 simultaneous VoIP and PABX calls. Includes 8TB of fault-tolerant storage.
- Download Brochure
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UR™ Virtual Appliance - for VMware & Citrix
UR™ Virtual Appliance runs inside a VMware environment that embeds into your modern data centre.- Download Brochure
Technical Specifications
- Robust voice logging and recording
- AES-256 bit encryption
- Cross-platform screen capture
- 3 user levels - Managers, Supervisors & Agents
- Works with Windows, Mac and Linux PCs
- Real-time voice and image compression
- Custom database fields
- Self-contained appliance hardware
- High-performance INTEL CPU
- Records legacy PBX and VoIP
- Spare capacity in case you need to expand
- Fault-tolerant RAID storage
- Deeply-integrated search engine
- Passively taps FXO,FXS. E1/T1 lines
- Records Station Messaging Detail Record (SMDR) and Call Detail Record (CDR)
- Marketing campaign tracking
- Data export to PDF, Excel and CSV
Download the UR™ fact sheet ...
About Us
UR™ and Unified Recording™ are trade marks of OpenIQ Pty Ltd. We engineer robust, state-of-the-art technology for businesses and governments around the world.
Contact Us
Intl: +61 8001 6199
Tel: 02 8001 6199
Email: info@unifiedrecording.com